Liftoff POS
Merchant POS and payments FAQs
Straight answers about POS selection, processing, benefits, hardware, contracts, switching and support.
Compare the program, not just the device
A good POS decision accounts for daily workflows and the agreement behind them. Use these questions alongside a demonstration, written quote and onboarding plan. Pricing, availability and eligibility differ across providers.
Common merchant questions
What is benefits-based POS?
It combines a suitable POS and payment program with available business benefits and a Liftoff relationship. Equipment, website assistance, Wi-Fi, communications, receipt paper and onboarding vary by qualifying program.
Which POS should I choose?
Start with your workflow, not a logo. Compare item or menu management, payment channels, employee access, integrations and total cost. The quiz suggests options; consultation confirms fit.
Can I keep my existing processor or hardware?
Compatibility depends on your current equipment, software and processing agreement. Identify exact models and integrations before assuming they can be reused.
Are equipment offers free?
Some qualifying programs may include equipment offers. Confirm ownership, required processing, shipping, replacement, return obligations and cancellation terms in writing.
Are contracts month-to-month?
Terms vary by provider and program. Processing, equipment leases, software and add-on agreements can have separate commitments.
When will deposits arrive?
Funding timing depends on underwriting, batch cutoff, weekends, holidays, bank processing and holds. Next-day or expedited options may be available to eligible accounts.
Can I add online ordering or invoicing?
Yes, supported solutions may offer ordering, payment links, virtual terminals or recurring billing. Confirm software plans, integrations and additional charges.
How should a high-risk business apply?
Explain the products sold, fulfillment, channels and processing history. Liftoff considers Kurv for specialty profiles, with approval and terms subject to underwriting.